The partnership, between NHS Choices and Patient Opinion, means service users, carers and their families can share stories and leave feedback on the mental health care they have received.

Feedback can be given via the NHS Choices and Patient Opinion websites www.nhs.uk and www.patientopinion.org.uk.

Once a comment has been posted, staff at the relevant Mental Health Trust will be notified and have the opportunity to respond to the feedback and take any necessary action, helping to drive up standards in mental health services.

The services aims to enable people to help Mental Health Trusts to provide the services that users really want. As all the responses from trusts are public, it will ensure greater accountability and give service users an even stronger voice.

• Download a Patient Opinion case study from 5 Boroughs Trust (PDF)

Tags: NHS Choices, Patient Opinion

This entry was posted on Monday, January 4th, 2010 at 6:35 pm and is filed under Carers, PD services, Service users. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.